Privacy Policy

Last updated: 1st September 2025

Hopwood Accountants (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website [insert website URL].

We may collect and process the following types of information:

• Personal details such as your name, email address, phone number, and business details when you contact us via forms, email, or phone.
   
• Technical information such as your IP address, browser type, and how you use our website (via cookies and analytics).
   
• Financial information (only if you become a client) to provide accountancy, bookkeeping, payroll, or related services.
   

We use your information to:

• Provide our accountancy and bookkeeping services.
   
• Respond to enquiries and manage client relationships.
   
• Send updates or information you’ve requested.
   
• Comply with legal and regulatory obligations.
   
• Improve our website and services.
   

We process your personal data under the following lawful bases:

• Contract – when we need the data to provide services to you.
   
• Legal obligation – where we must comply with the law (e.g. HMRC).
   
• Legitimate interests – for business purposes such as improving services.
   
• Consent – where you have opted into marketing or communications.
   

We will never sell your personal data. We may share information with:

• Service providers who help us operate our website or business (e.g. IT, cloud accounting software).
   
• Regulators, law enforcement, or HMRC where required by law.
   
• Professional advisers (e.g. legal or compliance consultants).
   

We only keep your personal data for as long as necessary:

• Client data – typically kept for at least 6 years in line with tax and legal requirements.
   
• Enquiry/contact data – deleted once no longer needed.
   

Our website uses cookies to improve user experience and analyse website traffic. You can control cookies through your browser settings. For more detail, see our Cookie Policy [link if separate].

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
   
• Request correction or deletion of your data.
   
• Restrict or object to how we process your data.
   
• Request transfer of your data to another provider.
   
• Withdraw consent where we rely on it.
   

To exercise your rights, contact us at the details below.

We use appropriate technical and organisational measures to keep your information safe, including secure systems, restricted access, and data encryption where applicable.

If you have any questions about this Privacy Policy or your personal data, please contact us:

Hopwood Accountants
Email: catheryn@hopwoodaccountants.co.uk
Phone: 07983 181232
Address: 14 Links Rd, Heywood, Lancashire.OL10 2BG

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.